ROI Certification, London, UK

25 – 29 November 2019

Become a Certified Return On Investment Professional (CRP)

The ROI Certification Program is the most comprehensive way to gain the skills, resources, and knowledge to measure the value of projects and programs of all types – down to the financial Return On Investment (ROI). The program includes a 5-day course surrounding the ROI Methodology, a systematic approach to program evaluation that is proven to deliver accurate and credible results. After the course, should you opt for the coaching option, you will receive one-on-one support as you conduct your first Impact/ROI Study in your own organization. Upon demonstrating competency in applying the ROI Methodology, you will join a distinguished group of 5,000 professionals who have earned the designation of Certified ROI Professional (CRP).

In this certificate program developed by Dr. Jack Phillips, chairman of ROI Institute, participants will build the skills needed to develop and deliver effective Return On Investment (ROI) evaluations for learning and performance, organizational development, human resources, technology, change, and quality solutions.

The program, co-facilitated by Transform-Alliance and ROI Institute, emphasizes the ROI Methodology® and participants learn to apply the ROI Process Model—a results-based method for developing application impact objectives, developing data collection plans, collecting various types of hard and soft data, isolating the effects of the program, converting data to monetary values, tabulating appropriate program costs, calculating Return On Investment, and identifying intangible benefits. Participants are asked to come prepared to apply the ROI Methodology to a program within their organization, and have the option to receive one-on-one coaching assistance following the workshop until the ROI evaluation in completed.

During the workshop, you will:

  • Apply the ROI Methodology to a program in your own organization
  • Get detailed, first-hand experience with every step
  • Learn how to measure the contribution of a variety of performance improvement programs
  • Learn how to calculate ROI
  • Learn how to enhance program results and improve ROI
  • Discover how to translate intangible benefits into monetary values
  • Practice presenting results of an ROI study

Skills you gain:

  • Determine data collection techniques, timing, and methods
  • Choose appropriate strategies for isolating the effects of programs
  • Convert impact measures to monetary values
  • Analyze data and calculate the actual financial ROI
  • Present results to a variety of audiences, including executives and key stakeholders

What’s Included:

  • Pre-Work: Prior to the workshop, you will receive a pre-work form that helps you choose a program within your organization to evaluate using the ROI Methodology. You will then submit pre-work prior to the workshop so that ROI Institute’s Certification Facilitators (Dr Jack Phillips & Farzaneh Majed) can best approach the course with your project in mind.
  • Workshop: Five days of content rich, interactive sessions. The focus is on mastering the ROI Methodology and applying it to your project evaluation.
  • Coaching Assistance: Following the 5-day course, ROI Institute provides the option for one-on-one coaching assistance to help you complete your ROI evaluation as soon as possible and ensure your process and data are credible.
  • Right to Use Materials in Your Organization: You have the right to reproduce and use materials you receive at ROI Certification as you build capability in measurement and evaluation within your organization.
  • Certified ROI Professional (CRP) Designation: A unique sought-after credential attained by over 5,000 professionals who have attended ROI Certification. The certification is confirmation of your ability to measure and evaluate programs of many types and tie your programs to deliver bottom line business results.

Certification Benefits:

  • Demonstrate ability in conducting an impact study
  • Achieve the designation of Certified ROI Professional (upon successful completion of your impact study)
  • Permission to conduct one-day workshops on the ROI Methodology in your organization
  • Sought-after skills that will make you more credible and valuable to your organization’s executives
  • Become a member of the ROI Network, the leading resource on the application of the ROI Methodology around the world. As a member of the network, you’ll be an authorized practitioner of the ROI Methodology and entitled to give one-day workshops in your own organization. You’ll also have access to the Members Only portal of our website with access to additional tools and resources shared within the ROI Network community.

Anyone who needs the skills to measure the impact of learning and performance improvement programs. Individuals who need to demonstrate the ROI and business impact of other initiatives such as human resources, quality, process improvement, organizational change, and technology implementation will also benefit.

Areas Fit For ROI Implementation

  • Human Resources/Human Capital
  • Training/Learning/Development
  • Leadership/Coaching/Mentoring
  • Knowledge Management
  • Organization Effectiveness/Development
  • Performance Measurement and Management
  • Lean/Six Sigma
  • Recognition/Incentives/Engagement
  • Change Management
  • Technology/Systems/IT
  • Green Projects/Sustainability
  • Safety and Health
  • Process Improvement
  • Talent Retention
  • Project and Program Management
  • Quality Management
  • Strategy/Planning
  • Marketing/Advertising
  • Communications/Public Relations
  • Mergers and Acquisitions
  • Risk Management/Ethics/Compliance
  • Logistics/Supply Chain/Procurement

Certification Benefits:

  • Demonstrate ability in conducting an impact study
  • Achieve the designation of Certified ROI Professional (upon successful completion of your impact study)
  • Permission to conduct one-day workshops on the ROI Methodology in your organization
  • Sought-after skills that will make you more credible and valuable to your organization’s executives

Member Benefits:

As an additional benefit, you’ll become a member of the ROI Network, the leading resource on the application of the ROI Methodology around the world. As a member of the network, you’ll be an authorized practitioner of the ROI Methodology and entitled to give one-day workshops in your own organization. You’ll also have access to the Members Only area of our website with access to additional tools and resources shared within the ROI Network community.

Dr. Jack J. Phillips

HIGHLIGHTS

  • Chairman of ROI Institute, Inc.
  • World-renowned expert on accountability, measurement, and evaluation
  • Author or editor of more than 75 books on evaluation, metrics and analytics
  • Highest award for creativity by The Society for Human Resource Management Society for Training and Development
  • The American Society for Training and Development gave him its highest award, Distinguished Contribution to Workplace Learning and Development for his work on ROI
  • Consultant to more than half of the Fortune 100 companies and workshop speaker for major conference providers worldwide
  • President of the International Society for Performance Improvement
  • Series editor for Elsevier Butterworth-Heinemann’s Improving Human Performance series
  • Series editor for ASTD’s In Action casebook series, an ambitious publishing project featuring 30 titles

AREAS OF EXPERTISE

  • Return On Investment Methodology
  • Evaluation, Metrics and Analytics
  • Performance Management & Improvement

BIOGRAPHY

Dr. Jack J. Phillips is a world-renowned expert on accountability, measurement, and evaluation.  His work is based on more than 27 years of corporate experience in the aerospace, textile, metals, construction materials, and banking industries.  Dr. Phillips regularly consults with clients in manufacturing, service, and government organizations in over 60 countries in North and South America, Europe, Africa, Australia, and Asia.

Phillips and his wife, Dr. Patti P. Phillips, have recently published books such as Measuring ROI in Environment, Health, and Safety (Wiley, 2014); Measuring the Success of Organization Development (ASTD Press, 2013); Survey Basics (ASTD Press, 2013); Measuring the Success of Sales Training (ASTD Press, 2013); Measuring ROI in Healthcare (McGraw-Hill, 2012); 10 Steps to Successful Business Alignment (ASTD Press, 2011); Measuring the Success of Coaching (ASTD Press, 2012); Measuring Leadership Development: Quantify your Program’s Impact and ROI on Organizational Performance (McGraw-Hill, 2012); The Green Scorecard: Measuring the Return on Investment in Sustainability Initiatives (Nicholas Brealey, 2011); and Project Management ROI (John Wiley, 2011).

They also served as authors and series editors for the Measurement and Evaluation Series published by Pfeiffer (2008), which includes a six-book series on the ROI Methodology and a companion book of 14 best-practice case studies.

Other books authored by Phillips include ROI for Technology Projects: Measuring and Delivering Value (Butterworth-Heinemann, 2008); Return on Investment in Meetings and Events: Tools and Techniques to Measure the Success of all Types of Meetings and Events (Butterworth-Heinemann, 2008); Show Me the Money: How to Determine ROI in People, Projects, and Programs (Berrett-Koehler, 2007); The Value of Learning (Pfeiffer, 2007); How to Build a Successful Consulting Practice (McGraw-Hill, 2006); Investing in Your Company’s Human Capital: Strategies to Avoid Spending Too Much or Too Little (Amacom, 2005); Proving the Value of HR: How and Why to Measure ROI (SHRM, 2005).

Dr. Phillips has undergraduate degrees in electrical engineering, physics, and mathematics; a master’s degree in Decision Sciences from Georgia State University; and a Ph.D. in Human Resource Management from the University of Alabama.  He has served on the boards of several private businesses—including two NASDAQ companies—and several non-profits and associations, including the American Society for Training and Development and the National Management Association.  He is chairman of ROI Institute, Inc.

Dr. Phillips has received several awards for his books and work.  On three occasions, Meeting News named him one of the 25 Most Powerful People in the Meetings and Events Industry, based on his work on ROI.  The Society for Human Resource Management presented him an award for one of his books and honored a Phillips ROI study with its highest award for creativity.  The American Society for Training and Development gave him its highest award, Distinguished Contribution to Workplace Learning and Development for his work on ROI.

Farzaneh Majed, CEO & Managing Partner Transform Alliance
BSMP, KPIP, MCPM, SMPS
ROI Institute Partner
BSI Strategic Partner and Advisory Board Member

Farzaneh is ROI Institute partner, BSI Strategic Partner and Advisory Board Member with over 20 years of successful business development, change management and innovation experience who has a passion for excellence and thrives on driving change. Farzaneh’s extensive career at global level has resulted in many successful initiatives being adopted lucratively. She believes in simplifying processes and delivering results through strategic planning and effective execution.
As the CEO and Managing Partner of Transform Alliance (TA), Farzaneh is committed to assisting organizations achieve transformation. Having identified the mission of the organization, clients are guided and closely monitored on the journey from Strategy Formation and Implementation to Change Management. A key focus throughout is the end result and measurement of the ROI on each project.

As Partnership Director within Informa PLC, Farzaneh was responsible for consolidating the network of 500 trainers, ensuring consistency of commercial terms, and developing key products.  She also transformed the relationships Informa had developed with key accreditation and certification bodies.

Farzaneh is a Key Performance Indicator Professional (KPIP), Balanced Scorecard Master Professional (BSMP) and has a Master’s Certificate in Project Management from George Washington University.  She has an Honours degree in Combined Sciences (Statistics & Biology) from University of Brighton in the UK.

Education, Training and Seminars

  • BSc Combined Sciences – University of Brighton, Brighton, UK
  • Balanced Scorecard Master Practitioner (BSMP®) – George Washington University, USA
  • Key Performance Indicator Practitioner (KPIP®) – George Washington University, USA
  • ROI Certified, ROI Institute, USA
  • Master’s Certificate in Project Management®) – George Washington University & PMI, USA
  • Leadership & Management – Chartered Management Institute, UK
  • Strategic Management Performance Systems, LBL Strategies, USA
  • Book and pay before 09 September 2019 >> USD$ 3,495
  • Book and pay between 10 – 30 September 2019 >> USD$ 3,995
  • Book and pay after 01 October 2019 >> USD$ 4,495
  • Book three delegates and pay for two >> USD$ 8,890
  • Optional Coaching >> USD$ 500

HOW TO REGISTER

James Meltz
00971-50-6950665
james-meltz@transform-alliance.com

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