In this certificate program developed by Dr. Jack Phillips, chairman of ROI Institute, participants will build the skills needed to develop and deliver effective Return On Investment (ROI) evaluations for learning and performance, organizational development, human resources, technology, change, and quality solutions.

The program, co-facilitated by Transform-Alliance and ROI Institute, emphasizes the ROI Methodology® and participants learn to apply the ROI Process Model—a results-based method for developing application impact objectives, developing data collection plans, collecting various types of hard and soft data, isolating the effects of the program, converting data to monetary values, tabulating appropriate program costs, calculating Return On Investment, and identifying intangible benefits. Participants are asked to come prepared to apply the ROI Methodology to a program within their organization, and have the option to receive one-on-one coaching assistance following the workshop until the ROI evaluation in completed.

During the workshop, you will:

• Apply the ROI Methodology to a program in your own organization
• Get detailed, first-hand experience with every step
• Learn how to measure the contribution of a variety of performance improvement programs
• Learn how to calculate ROI
• Learn how to enhance program results and improve ROI
• Discover how to translate intangible benefits into monetary values
• Practice presenting results of an ROI study

Skills you gain:

• Determine data collection techniques, timing, and methods
• Choose appropriate strategies for isolating the effects of programs
• Convert impact measures to monetary values
• Analyze data and calculate the actual financial ROI
• Present results to a variety of audiences, including executives and key stakeholders

What’s Included:

• Pre-Work: Prior to the workshop, you will receive a pre-work form that helps you choose a program within your organization to evaluate using the ROI Methodology. You will then submit pre-work prior to the workshop so that ROI Institute’s Certification Facilitators (Dr Jack Phillips & Farzaneh Majed) can best approach the course with your project in mind.
• Workshop: Five days of content rich, interactive sessions. The focus is on mastering the ROI Methodology and applying it to your project evaluation.
• Coaching Assistance: Following the 5-day course, ROI Institute provides the option for one-on-one coaching assistance to help you complete your ROI evaluation as soon as possible and ensure your process and data are credible.
• Right to Use Materials in Your Organization: You have the right to reproduce and use materials you receive at ROI Certification as you build capability in measurement and evaluation within your organization.
• Certified ROI Professional (CRP) Designation: A unique sought-after credential attained by over 5,000 professionals who have attended ROI Certification. The certification is confirmation of your ability to measure and evaluate programs of many types and tie your programs to deliver bottom line business results.

Certification Benefits:

• Demonstrate ability in conducting an impact study
• Achieve the designation of Certified ROI Professional (upon successful completion of your impact study)
• Permission to conduct one-day workshops on the ROI Methodology in your organization
• Sought-after skills that will make you more credible and valuable to your organization’s executives
• Become a member of the ROI Network, the leading resource on the application of the ROI Methodology around the world. As a member of the network, you’ll be an authorized practitioner of the ROI Methodology and entitled to give one-day workshops in your own organization. You’ll also have access to the Members Only portal of our website with access to additional tools and resources shared within the ROI Network community.

Certification Benefits:

• Demonstrate ability in conducting an impact study
• Achieve the designation of Certified ROI Professional (upon successful completion of your impact study)
• Permission to conduct one-day workshops on the ROI Methodology in your organization
• Sought-after skills that will make you more credible and valuable to your organization’s executives

Member Benefits:

As an additional benefit, you’ll become a member of the ROI Network, the leading resource on the application of the ROI Methodology around the world. As a member of the network, you’ll be an authorized practitioner of the ROI Methodology and entitled to give one-day workshops in your own organization. You’ll also have access to the Members Only area of our website with access to additional tools and resources shared within the ROI Network community.